Shipping policy

Last updated: July 2026

Delivery Schedule: We deliver orders on Saturday only to ensure your meal kits arrive fresh and ready to cook. Orders placed by Friday at 10PM will be delivered the following Saturday.

Delivery Areas: We currently deliver across Dublin, San Ramon, Danville, Pleasanton, Livermore, Hayward, Castro Valley, Union City, Fremont, Milpitas, San Mateo, San Jose and Sunnyvale.  Enter your zip code at checkout to confirm availability in your area. Minimum order for delivery is $30.00 and $3.99 delivery fee.

Order Processing: Orders are processed Monday–Friday. You'll receive a confirmation email once your order is placed, and a delivery notification before your delivery.

Freshness Guarantee: Our meal kits are packed in insulated bags and ice packs to keep ingredients fresh during transit. If your order arrives damaged or spoiled, please contact us within 24 hours of delivery at support@getgrainly.com.

Local Pickup Local pickup is not currently available, but may be offered in the future.

Questions? Reach out to us at support@getgrainly.com